HCG- Online Enrollment Opportunity
Hope you, your family and loved ones are healthy and safe during this current crisis.
Due to the COVID-19 pandemic, Health Choice is allowing agents to conduct telephonic sales appointments with beneficiaries and submit online enrollments effective immediately. Please see follow the process listed below.
Online Enrollment Process
A Scope of Appointment (SOA) must be completed before all telephonic sales presentations and meetings.
Sales agents are required to give a compliant sales presentation to beneficiaries or their legal representatives prior to enrolling them into Health Choice Generations.
Once a member decides to enroll in to Health Choice Generations use the OEC link listed below to complete the enrollment.
Upon submitting the online application, a confirmation number will be generated.
Please give the confirmation number to the member. The member will receive a copy of their application in the mail within the next 7 days. They do not need to return it to you or the plan, it’s for their own records.
In order for you to receive credit for the OEC application that has been submitted. The agent needs to send a secure confirmation email to: HCHGenerationsEnrollment@healthchoiceaz.com
Email Subject Line: New Enrollment – A123456789(AHCCCS ID Number)- Doe, John- Effective 06/01/2020
The following three attachments must be included with the confirmation email:
Scope of Appointment (SOA)
Attestation of Eligibility (Currently not printing with application) Use Attachment
Completed HCG OEC Checklist Use Attachment
Applications are also still being accepted via email, fax, and mail.
Please contact Manny Felix or Jessica Cruz if you have any questions or any concerns.
Broker support and member services are still operating during our normal business hours.
We are committed to you and your book of business. Stay safe and healthy.
Please note my email has changed to Manuel.Felix@healthchoiceaz.com
Director of Sales
410 North 44th Street, Suite 900, Phoenix, AZ 85008
C: 480-421-8602 | O: 480-212-7865
Notice – This email may contain PRIVILEGED and CONFIDENTIAL information and is intended only for the use of the specific individual(s) to which it is addressed. It may contain Protected Health Information that is privileged and confidential. Protected Health Information may be used or disclosed in accordance with law and you may be subject to penalties under law for improper use or further disclosure of the Protected Health Information in this email. If you are not an intended recipient of this email, you are hereby notified that any unauthorized use, dissemination or copying of this email or the information contained in it or attached to it is strictly prohibited. If you have received this email in error, please delete it and immediately notify the person named above by reply email. Thank you.